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Refund Policy

Last updated December 06, 2022
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at sales@motiv8performance.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then you will ship the item to the return address emailed with the return instructions and RMA number correspondence. 
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 
EXCEPTIONS
 
The following items cannot be returned or exchanged:
 
     ●     Items that have been used
     ●     Items that have been damaged
     ●     Items that do not have original packaging
 
 
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
 
Please Note
 
     ●     A 20% restocking fee will be charged for all returns.
     ●     Sale items are FINAL SALE and cannot be returned.
     ●     Items must be in original packaging, and include all original accessories.
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
 
Motiv8 Performance
5005 Beesley Dr, Las Vegas, Nevada 89115, United States
Phone: +17026801456
Email: sales@motiv8performance.com
Business Hours: Mon-Fri | 9am – 5pm (GMT-08) Pacific Standard Time